Enjoy the entertainment, but stay within your limits. bi999 always wants you to play safely, responsibly, and with joy — free from financial or emotional stress.
Bi999 provides all the safeguards you need for secure betting
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once configured, bi999 will not accept any deposits beyond that limit.
Set a daily time limit for playing before you start. Once your time is up, bi999 will automatically alert you and end the session.
If you need a short break, you can activate a cooling-off period ranging from 24 hours to 30 days. You will not be able to log in to your account during this time.
If you want to step away entirely, you can close your account for a minimum of 6 months or permanently. bi999 will respect your decision and send you no promotions.
Review your betting activity over the past 30, 60, or 90 days — deposits made, losses incurred — all displayed transparently.
You can opt out of marketing communications at any time if you want to stop receiving bonus offers or promotional messages.
Responsible gaming means treating betting and gaming as a form of entertainment — not as a source of income or a way to solve problems. At bi999, we believe every player's experience should be enjoyable, safe, and in control. The core idea is simple: you control the game, not the other way around.
Many people think betting is complicated, but when done responsibly it can simply be a fun activity to enjoy with family. At bi999, responsible gaming is not just a policy — it is the foundation of our platform. All our tools, support systems, and guidelines are built with that goal in mind.
In the context of Bangladesh, responsibility toward family and society matters deeply. That is why bi999 always wants you to enjoy entertainment alongside your family and work — free from any financial or emotional burden.
The bi999 platform encourages all players to follow a set of core responsible gaming principles at all times. These are not just rules — they are a guide to ensuring your long-term enjoyment:
Bi999 lets you set a range of personal limits to stay in control. You can easily configure these by logging into your account:
| Limit Type | Duration | Applicable To | Time to take effect |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Deposit amount | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Loss Amount | Immediate |
| Bet Limit | Per Bet | Single bet amount | Immediate |
| Session Time | Daily | Session Time Limit | Immediate |
| Cooling-Off | 24 hours – 30 days | Full Account | Immediate |
| Self-Exclusion | 6 Months – Permanent | Full Account | Immediate |
Ask yourself the questions below. If you answer "yes" to two or more, you should use bi999's support tools or seek professional advice:
Problem betting and gambling addiction often develop gradually. If you notice any of the following signs, take action right away:
If you notice any of these signs in yourself or someone close to you, contact bi999 customer support. We don't judge — we help.
Follow the steps below — you can start today, no need to wait:
Acknowledging that you have a problem is the first step. Start with the self-assessment questions above.
Log in to your account now to set a deposit limit or activate a cooling-off period.
Chat with us on bi999 Live Chat. We'll handle your concern with complete confidentiality.
Talk to a family member or a trusted friend. Having the support of someone close to you plays the biggest role in recovery.
If needed, activate a long-term Self-Exclusion. It is a powerful decision and a sign of real courage.
If needed, consult a mental health professional. Addiction is a health condition, not a personal weakness.
Bi999 strictly prohibits anyone under 18 from using the platform. To protect minors, we take the following steps:
If you or someone you know is struggling with betting, bi999 is always here to help. Ways to reach us:
Most Frequently Asked Questions
Join now to enjoy betting in a safe environment. Set your limits, stick to your budget, and have fun.
18+ | Play Responsibly | Terms and Conditions